FREQUENTLY ASKED QUESTIONS

No. We do not currently have a physical location, although it is something we may consider in the future. In the meantime, we hope you enjoy your shopping experience on our website!

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Subscribe to our weekly newsletter and to get notified about all of our newest collections!

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Shipping

For domestic shipping, we offer USPS (free for orders $35 USD and over). We also offer expedited shipping through UPS. 

For international shipping, we offer UPS. UPS offers the quickest shipping methods, whereas Passport offers either free or priority shipping at less expensive rates, depending on your location. 

The best way to examine the different options is to proceed to the checkout window on the website. At that point, based on the weight of your items and your shipping address, you will be presented with a variety of shipping choices. You will see the shipping speed estimates for the different prices.

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Yes, we ship to the EU. To get your order to you, we've partnered with UPS and they will be the seller for all orders to the EU €150 and under.

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Please note that customs fees vary country-to-country and are totally up to the country of import. They're calculated from the weight and size of the package. Passport Shipping combines customs/duties charges at checkout, that way you won't be charged additional fees upon delivery. 

Please note that UPS shipping options do not include any potential duty/customs fees. So if you select UPS as your shipping option, you will likely be charged additional fees upon delivery.

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Orders are processed Monday through Friday during regular business hours. If your order is placed outside of business hours, it will be processed and shipped on the following business day. Once your order is processed, the shipping time varies based on the shipping method that is chosen. You can read more about our shipping policy here.

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Yes! We ship globally so as long as there is a working postal system in your country, we will ship to you. :) To make sure that we ship to your specific location, please go to our website and click on the shopping cart to see the shipping section at checkout. Click on Country/Origin to view all the countries that we can ship to.

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Standard international shipping usually takes 2-3 weeks. We do offer faster options as well, the price varies depending on where you live and how quickly you need the package to arrive. The best way to examine the different options is to proceed to the checkout window on the website. At that point, based on the weight of your items and your shipping address, you will be presented with a variety of shipping choices. You will see the shipping speed estimates for the different prices.

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Returns

You can return any products purchased within 14 days as long as they are unwashed and unworn.

To start a return, Please file your exchange/store credit request here https://www.annahariri.com/a/returns by entering order number and e-mail ID. You will be guided on further steps. or you can contact us at info@annahariri.com. Items sent back to us without first requesting a return will not be accepted.

Click here for more information on returns.

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Please file your exchange/store credit request here https://www.annahariri.com/a/returns by entering order number and e-mail ID. You will be guided on further steps.

Still have questions? You can always contact us for any question at info@annahariri.com.