CLAUDIA DRESS
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We would like to advise that we have two types of shipping:
1) Express which takes 4-5 working days of delivery and applies to ALL countries.
2) Standard which takes 9-12 working days of delivery and applies to ALL countries.
3) No-Rush Shipping: Processing time: 15-30 days + Shipping time: 2-4 working days of delivery by DHL and applies to ALL countries.
All orders are dispatched using DHL Express which, Monday To Friday 06.00 - 1.30pm (GMT)..
You will be sent an email confirmation once your order has been dispatched with tracking information. We will be unable to redirect orders once items have been dispatched. Shipping times may vary during bank/public holidays and during peak periods. We cannot be held responsible for delays which may occur as a result of courier related matters, severe weather conditions and any Act of God.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
INSURANCE
Annah Hariri insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have a specified recipient or different delivery address, then you accept that evidence of a signature is evidence of delivery and fulfilment by Annah Hariri and transfer responsibility in the same way.
TAXES & DUTIES
For all orders from our online store, the customer will be responsible for any Import and Clearance duties as well as any brokerage fees including any other additional charges. We operate on a DDU (Delivered Duty Unpaid) basis. This is operated by our courier on a 'pay on delivery' basis. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion. During high seasons and during periods of special offers, customers from selected countries will have an option of paying customs taxes and duties at the moment when placing order online. Shall you select and pay taxes via this option, you will not be charged any additional or extra taxes / duties when the parcel arrives at the country of destination.
